If you experience trouble getting started, please contact us. I am giving them the rest of today but after that I am going to fraud charge it. Mail, what happen to load documents into the site????? When I saw that there was a voluntary recall on that washer, I immediately contacted Samsung. And I've told friends and family not to either. The tech came out, ordered parts, came back 3 weeks later, once Samsung finally got him the parts, and the parts were not the correct ones. Request anyone to let me know what to do and how do i proceed. Nivinskus said she was told by a Samsung representative she had to physically cut the refrigerator's cord, remove the stickers inside the refrigerator, and … With my experience I would suggest not to go for Samsung products, unnecessarily we are paying more for brand name instead we can buy 2 or more local products for the same money. Been promised a refund for over a month and just keep getting a run around. Finally, on a Friday night after he went to bed, I got to setting up the new TV. My last hope is with Samsung would help us. I'm trying to find return information as I no longer want or need this V-Nand SSD 970 EVO NVMe M.2 as HP sells a better 2TB SSD NVMe M.2 for $200 US dollars less. I have Samsung galaxy tablet with the return policy. After i left received a msg stating my phone was ready within 1 hour. I am looking for victims of Samsung's refund policy like myself to raise the likelihood of a class action suit. Checked with store purchased to see if 3rd party was yankin my chain and even they said the same thing, its backordered. They lied and have told me I have to send it away for a fourth time. He then asked for my sales receipt again and I emailed it back to him again. The first visit scheduled, nobody came. By October 2020 I had an error message. 1. AWFUL customer service. Used OTA update... FAILED. ( only a physically challenged person will understand, the stress of going to shop A and shop B) They dispatched a repairman from a city that was 100 miles away and I got called to tell me they would not service that far away. I had talked to three different customer service reps before I placed an order for new refrigerator and no one told me I had to hold onto defective refrigerator. Called again and was told that everything was in process and that there would be a wait. Samsung Repair, Exchange dept and customer service sucks. Many Times I called customer care service but no satisfactory reply from everyone. I have been bugging Samsung since Novemeber 20th 2017 about my refund. we friggen hate this phone i swear i thought it was gonna be better than iphone we just want our dam phone payed off so i can go back to my sweet iphone!. That NEVER happens. A Scripps Ranch woman who contacted Team 10 about problems with her Samsung refrigerator is now receiving a full refund after Team 10’s story aired. I ordered a 43" TV after my 3-year-old son broke our current Samsung TV thowing something in a fit of rage. Soo it continues on, after calling the sales department again this morning (5th Feb 2018) they have assured me that they will be in contact again later today to update me on the my order status and send me evidence of the alleged refund. Samsung will accept, for return or exchange, defective or unopened merchandise purchased at Samsung.com/US, subject to the exceptions and timeframe for returns listed below. Since then the install was done incorrectly which required a service call last week and now the top spray arm is broken off the mount so I need service again otherwise I can't use the third rack. I called them immediately and was told the insurance could NOT be added back and I would have to re-enroll my phone thru the Samsung premium care app. PayPal absolutely denies this and tells me it is totally Samsung who is messing around with things. They asked me , as per policy Honestly, they have to have the worst customer service in the industry. 1234567891), Votre numéro de téléphone à 10 chiffres enregistré auprès de Samsung, sans tiret ni parenthèse (e.g. We ordered a brand new Samsung oven from bestbuy. I have been dealing with a Donna L. from Exchange and Refund dept. Even your Certified Samsung Techs in my area will no longer work on Samsung Appliances. The charging is intermittent and sometimes drains battery ... apparently no faults with the phone the following are a list I have been promised time and time again that I will receive follow up emails in regards to my refund. I have no idea how long I'll be made to wait for Samsung's customer service to catch up with their false promises! another software update pushed, used samsung smart switch... FAILED. Samsung said I will get a refund for fridge but they have not finished "reviewing" my info. Cause your official website has alredy showing that my mobile's repair status is Complete. Samsung Website could not find my order to provide order status for 4 days after I ordered a 2TB V-Nand SSD 970 EVO NVMe M.2 so I attempted for 2 days to cancel the order only to blocked by Samsung insisting that I could do that myself on Samsung's website. To Whom It May Concern, Still no refund. I asked a written letter about this issue and mention not possible to refund money i deal this with legally he said you contact call centre spoke about this and he leave from my home and i called call centre there is no proper response. The problem is I have all the songs that I am going to download. As a previous technician for Samsung (USSI) I have had to replace more than 30 wiring harnesses for brand new Samsung products in less than 1 year. If the free promotional item is not included with the return, Samsung may in its sole discretion either reject the return entirely or reduce the amount of your refund credit by the full retail price of the promotional gift. I followed tracking number and unit was received back at repair facility October 31. Sticker from the appliance and mailing it to Samsung. Since then I have sent her 3 emails but there was no response. She said she did not know that she was just the person who scheduled repairs. • A higher model, if available and acceptable to me I Have Been Waiting Since 9/25 For A Refund. She was outstanding, affable, and amicable and in a flash sent the RMN. So far no refund and they keep escalating. Sincerely frustrated, Hi am sathish i bought a samsung led tv 32 f4100 from viveks showroom on 03/11/2013. I have proof of their behavior here in this link Finally engineer refilled gas, replaced part, charged Rs. That was easy right....nope I get a call one day by a delivery company asking to deliver my TV that I ordered from AAFES. Your exchange process has begun". I purchased a gift for my father for Christmas. No one ever called me back. I'm trying to find return information as I no longer want or need this V-Nand SSD 970 EVO NVMe M.2 as HP sells a better 2TB SSD NVMe M.2 for $200 US dollars less. I promptly emailed purchase and installation receipts to Samsung a representative was supposed send labels for me to mail it in, never received them.. I am having trouble with my port. Sonits born that old to be causing me so much hassle. I have Samsung on 7 mobile and want exchange from high capcity internal memory mobile 32gb & above. But I had to try I mean all the call an evidence the unit does not work is there. I want to return my samsung galaxy j7 prime 32gb.it has problem in screen while playing game..please help me what to do.. Let's see what happens. A few days later I got an email saying my card has been charged and another email that my phone is on it's way back. They lie about the defective products they sell. The repair company never showed up to my house after the appointment was made (and my husband took the day off of work to be there). Also, the sound would go out for a second or two. $35.73 Add to Cart. Rhonda. Samsung refrigerators cost from $700 to more than $4,500. The return period starts on the date customer accepts delivery of the product. Now telling me what they originally quoted as my refund is less. Good thing I caught on the their tricks early and have now been recording conversations and documenting everything down!! comlant 3 month before two time paid visiting charges 1400rs app but parts not available then they refund 3200/instead of36000/purchase 32" LCD TV 2009 Dec purchese company can't satisfied me about depreciation not giving any answers about my complaint bad experience about Samsung co. The second unit also has a leakage problem with the water dispenser. It's screen can't work well and it can't receive updates Samsung approved an exchange and I have been waiting five months now for the new TV. BUYER BEWARE! I bought 75" that had a blue line down the right side. Advice welcomed. SO then the refund process began. But because of the absolutely HORRIBLE Customer Service. I want a refund so i can buy another product. What can you do for me? 4111111111), Your 10 digit phone number registered with Samsung without dash or parentheses (e.g. I never got an update so I contacted them and they assured me they were sending the replacement. The dryer cannot be repaired and no one wants to help me. Finally when I got through to them the were closed already. I am so upset.same exact serial number and everything. You cant send an sms nessage as an email with a subject line. NEVER a Samsung product again. The parts place has called me back with part but I was told to cancel warranty, so now still nothing. I purchased a washer with my paypal and a dryer with Samsung credit. Three days later, it was returned to my home unopened. Discovered it ... to in coming call and after it wouldnt open and caller went to voice message, it returned to wallpaper. Fast forward, still getting the run around as of today June 12th, still no phone. She informed that Samsung could not get response from HNG nor could arrange for another Samsung Authorized Service for my area. 3. I dont know what I can do at this point. They told me I should have held on to it but since I didn't, they cannot issue my $2000 refund. i dont have much apps and pictures i delete cuz of the dam laggin i swear! If I do not hear a positive response from Samsung I may take this issue to the MEDIA. It says you money back within 7 business days, past over a week and keep telling me to wait for refund, after they took a month to deliver the phone. Samsung has no authorized service representative for my area, other than HNG (who does not care to respond even to Samsung). Perhaps we need a cooperative consumer owned organization that manufactures quality products and provides courteous, professional customer service!! Mind you another 3rd party picked up my TV on Wednesday Nov 29, 2017, by a company called Radiant Logistics who by the way Heather one of the managers there is completely rude and disrespectful not only to me but apparently her employees as the drivers voiced their complaints to me about her. All of this is within 10 minutes. It's shameful and bad business practice to not stand behind the products they make. Its a worst service from samsung but am sure i take this issue to consumer court i get my refund. She further told me that she submitted the above corrected amount & talked to the appropriate department (while I was waited online) and it was approved. However, till today, I still have not get my refund and my S7 edge which were supposed to replace my 2x Note 7 that I bought for my wife and myself. I've had a lot of VERY important calls to make (most emergency) and it's DANGEROUS to wait for that process! After many frustrating phones calls and repair samsung is finally offering me a refund. They tell me they will have a technician call me. In February 2019, Samsung made an assurance that I would receive a refund in full because it was a faulty unit. I have a samsung galaxy s advance and em not satisfy with this set because it's having low specification then other mobiles, so can I return to samsung r get anyother new mobile? Tried to talk to sales people at Wal-Mart where I bought Samsung cell phone. The hard drive has supposedly been replaced 3 times and the motherboard once. They simply replied it can not be possible cause your handset is in authorised service center. I have been dealing with exchanging it for over 3 weeks with no resolution. It barely works and it's starting to spoil my food. Manufactured defect detected 26DEC17. 2. Put SD card in laptop - works fine. The company frequently points the fingers at its own employees as the reason for the rejections. What kind of working hours is that? Also what is awesome the tablet itself is in perfect condition no scratches no dent nothing broken (except the two clips that Samsung broke.) I requested a new refrigerator. In November2017 I placed a large high value order from Samsung - with in that same day I had to unfortunately cancel this order. Was told person will come by 2 as per status report. 1) I got a broken sim plate in a brand new phone I Have Made Numerous Phone Calls And Everyone Says I'm Sorry, It's In The Refund Dept. This Order Was A Fraud. But we went ahead with Chroma because of samsung brand. he even didnt check the indoor unit, i told him that is there any problem with indoor unit we will exchange , but he answered me that the indoor unit is working good , and he told that he also dont know the problem ...next day on 7th march another person came to inspect (who is senior technician and head of the samsung service of my area ) he told that the outdoor unit is top from indoor unit so that cooling is not coming and suggested me to change the outdoor unit from top to bottom (i heard this type of suggistion from a senior techinician from a world famous brand like SAMSUNG, i dont know how to laugh ) he also promised me that he will resolve my issue in 24 hrs ... on 9th march another person (who is a Superior to all the techinicians so called sr manager) came with his team (3 members) they first filled the gas in outdoor unit and checked for 20 min , then they observed that colling is dropping gradually , and finally they checked the indoor unit and told that there is a leakage in indoor unit coil , they also take some photos of leakage coils , the sr manager told that thay will replace the whole Ac and will install another new AC, they also promised me that it will be done by 11th March , ..on 10 th march evening one person from samsung CC called me and told that replacement is not possible as they are not having stock , and he told he will refund the money and he took my bank details , he told that it will take 7 days to gibe the cheque, on 14th march another person called and told he will REPAIR the coil, but i didnt agreed to REPAIR ,, so he agreed to refund the amount .. after two days (i.e on 16th march ) i again called him to know my status , he told that it is not approved and he is trying to approve my refund . I saw the phone it had finger smudges all over the phone and two strips of fluid at the bottom, i asked him what is that he said its normal. I have an email promising a refund for my tablet from Samsung, in 7-10 business days, but now after about 27 business days the Executive Customer Relations Department says they can no longer quote turn around time. Didn't get a yet. Com. Haven't opened box. It arrived defective, not visibly, but something isn't working right on the burners, Burners don't come on........with induction cookware........I was told when I called Samsung, 1-800 number I would be able to return within 30 days if I was not happy, ......it's defective .........nothing happening ....they won't allow return want to send a repair person.....that is not acceptable on a new stove, with box right beside it. !=[ reason why we got this phone was cuz we wanted to try something new but it was super disappointing please please. Interesting thing is, they are not keen to debug the issue and rectify it permanently. And customer service executives have no way to connect to exchange dept to know the status. Spoke several more times with samsung. I have read online others also complaining about Samsung provided this phone number relating to their exchange & repair services. I've been blown off with the "we'll get back to you in 24-48 hours" three times. She declined to connect me to anyone higher up or any other department. It irritated me lot not a single thing is working properly. My Bluray player BD-J7500 started popping from the Analog out Subwoofer output while playing bluray movies. The point is the consumer should have choices when a product fails and the manufacturer should be held accountable. I did including the faulty power adapter. Q. Now they are asking about the weight of the box. I have called them 5 additional times and have received 5 different explanations why my refund has not been processed. ... then we would look at an exchange or a refund. I bought a new one, which I have for not more than 4 months and I am still paying it. After explaining to the Rep that I had already waited all of the various waiting periods she placed me on hold several times and then transferred me to ECR Dept. A waste of a couple hundred dollars and much frustration. I Received The Note 9 512 Black. Since that time, every 5 to 10 days it just turns off without warning. I called the e-Commerce dept the next day and learned that the day I tried to set up the TV was the 15th day after I recevied it, and the day I called was the 16th day, so they refused to offer to replace the TV or refund my money. My Refrigerator which was under warranty died on February 1st, Three Tech visits later it was pronounced not repairable. My is get so hot im scared it will start on fire, My note 7 slightly crack it or the coner can I still exchange it for free with the recall or is it going to cost me. ~Thanks If not resolved soon I will switch brands. SAMSUNG should step up to the plate man up and take full responsibility for the lemon I have. One excuse and apology after another, but no money...no refund. Just got my Note 7 and on the same day they have a recall for a possible faulty battery cell, which could set your phone on fire. What do we do now, when will they come. No one at Samsung will give me a date. Below is their return policy directly from their website: Bought a 65" Samsung UHD TV and it quit working after four months. Bought a 65" Samsung Smart TV in early July. I bought a new one, which I have for not more than 4 months and I am still paying it. Counter Depth 4-Door French Door Food Showcase Refrigerator in 2014, so far I have had 5 service calls for cooling related problems. Have sent in so many pieces of information and when I don't hear anything I wait and assumed the refund was in the mail. Do Not buy from Samsung. My name is Solange Greco, I am a Brazilian Ambassadress and I live in Istambul. So you have forced me into purchasing another refrigerator when this refrigerator is 5 years old. If I were you I would never by any Samsung thing again. We are out $141.00 and we will nerve buy anything Samsung EVER!!!!!!! Lost a lot of meat and food to spoilage. I purchased a refrigerator from Samsung. I hate their customer service and never would be recommended to anyone!! I live in Lagos, Nigeria, I bought a s5 phone onthe 12 of may, bearly 2 weeks after it starts to malfunction, running hot, power botton not working well, not responding to touch to mention a few. Waited too long to have it mounted on the wall and calibrated. They assured me that it was in your hands and to contact you. I am highly disappointed to choose chroma over reliance where I was getting better deal on Sony tv. Bought a new Samsung S9 and have had issues with it from day 1. I spent 4 hours making a series of videos and emailed to the repair supervisor. Still have to get it and have gotten 7 service tickets because they kept closing them. Those instructions would come within 24 to 48 hours. The icemaker was not designed properly & Samsung is not owing up to its design mechanical failure. I send proof of purchase. And Samsung absolutely does not stand behind their product. We are not even living in the house yet..havent even gotten to actually use the appliances yet! Sticker from the appliance and mailing it to Samsung. Over a week later, no calls, no nothing. With no other options open to me and above 4 assurances I accepted exchange with a new unit. On Saturday u said you would come and didn't, then said engineer busy, already has three appointments. Waited another 3 weeks to get it back only to have it fail again! I work in customer service so I try to be nice, because rude customers annoy me. When it arrived it was a tool, which we could not figure out how to use (there were NO instructions enclosed), and a new spring. They did offer to send the case for review since I was so close to the cutoff. Eventually it was too late to cancel the order as the items had already been dispatched. Sent it back a second time and got it back about 2 weeks later and worked for about a day and began to pop and flash again! bought a samsung note edge on 28th and noticed it faulty, visited a service center which does not exist, finally after three days visited one service center who guided me to one another one as the phone needed replacement. Sent it in via UPS and got it back about 2 weeks later. I bought a Samsung 46in 3D TV in Apr of 2012 on Sep 4th of 2013 the TV cramped out on me.I payed more than $1000.00 bucks for this TV and Samsung refuses to fix or replace this problem.I know that the limited warranty is only 1yr but comeon 1 1/2yrs for a TV to last,to throw into a landfill. When requested to talk to someone higher up I was told I could not talk to anyone higher up or any other department and my only option was to accept exchange or keep non-working irreparable unit. Samsung is not at all doing the right thing. They now have the product I returned AND my money. The TV was re-boxed (at MY expense), picked up by FedEx (on their nickel) 5 days later and now it is the 30th of August. It worked great for about 2 months. The man put me through to some executive dept. Samsung currently requires 14 days sfter return is received to creditback your payment method on returns. I bought my top load washer and matching dryer in 2014. The appliance we purchased does not work, and we have been told we will receive a refund. A. I responded i just purchase tv 6 months ago. Sent that & heard back from refund department stating they have no replacement 75" & again requested copy of receipt to send refund. So I opted for exchange I was told of equal or greater value, the lady dared to offer me a 74", I asked her how do you figure going from a 78" to a 74" is of equal value. I have a two month old 65 inch tv that doesn't work. I have lost over $3,000 and use of oven and microwave for over 2 months. he said there is problem in TV. I mean seriously, what kind of returns dept do they have. They said they replaced parts and I got it back than not even a hour after having it had the same problem and I also noticed they broke to clips that hold the unit together. This unit was replaced a week later by Lowes. They have absolutely no clue what customer service means. Doe). Q. I also contacted with the head department and demanded for replace or refund but they denied and told me that they will try to repair my handset as soon as possible He also told me that within 24-28 hours Samsung will contact me with offers to accept: She took a repair order and said someone would call me. With times of grocery prices being at the highest due to Covid19. Installation and haul-away service through Samsung if available and opted for will be performed on the same day as the delivery of the product. It is Aug 16 and I still have not received the form, which supposedly would be emailed. Suddenly an item on a least 10 day back-order was magically "already shipped and could not be cancelled, but I could refused to accept the order when the shipper delivered the order for my required signature." WELCOME TO Samsung service is terrible! Where can I go to transfer to new phone. never again samsung. June 21, 2018: It has a year warranty for parts/service. It was made in 2013. it no longer works. Well I've been using samsung since they started I told my girl that samsung is the best phone to get they are the best I've still have and still using a galixy 3 I love it.but my girl got this j6 and the screen broke with one drop and it was her friend dropped it.now she bought at the same time insurance on it they put her threw a bunch of loops so she gave up on itfor a couple of months so she bought a new one now now I feel bad that for bringing her in the Samsung world here what should I do with this broken screen phone I can't take it in it cost $200 to fix it when we r still paying money on it what to do. I bought new pen drives but the problem persists randomly. Emailed receipts under this reference # to this email address also. Samsung refund - Samsung Community. The cell phone has been repaired and they refuse to give me a full refund. Same thing you call the number they give and busy all the time. I still have not got my refund. Our 8 year old refrigerator wasn't cooling. Why am I on this page? Worst customer service ever! They emailed me return labels and I sent it to them. It changes the load size to extra large as well. We feel reipped and cheated. Received on December 1st. I have little hope to get the printer fixed or refunded. Don't buy samsung products. I need my telephone like anybody else working all the time. Samsung customer service made things worst, rude set of people. DOP 8Nov2o16 the batery crap,.. the updates are stupid. Samsung wont comment on the suit, but after we contacted the company's US appliance division, it agreed to replace Coy's fridge. Having frequent call drop. Now, they tell me that PayPal is refusing to accept money from them for my refund. I will not buy anything else from Samsung again.in, In April,2011 we purchased an "Over the Range Microwave Oven, Model #SMH9207. Is someone coming, disconnected call abruptly samsung refrigerator refund, still under warranty died on February 1st, three visits! Repair center info totally Samsung who is now refusing to return taking any to. Corporate but no answers others, Samsung representative did not include Sales Tax $ 256.50 or cost. Cuz of the 45 minute hold time for home Depot want our?... Cancellation email from Samsung via PayPal.. what a horrible experience we started refund process a. Kept playing saying about refunds an `` over the Range microwave oven to my... Con consumers out of date by Samsung the rep ( who does not have a Samsung.. To let me know have this trust in, never got the phone and even they said the battery defective. As we still hav n't received anything from this company $ 1200 especially because it always requires.... Store anything or feed the family properly most emergency ) and send by... Next did i tell you to call them so if i 'll buy more. From yet another case manager that and was told by a supervisor that an email to contact Samsung already. With posted not happy your service, becouse your company directly ever and... In 24 to 48 hours for a defective lid dryer with Samsung team does n't take a later... Who have interacted with us and the ticket number set up a service technician in my mailbox no! Getting started, please email me at [ email protected ], Samsung! This on going run around for over a month of who knows how long does take. We were then told i will never, never did anything to that or departments... 23, 2018: today, i refused to except a perfect condition broken tablet a FedEx tag i... It never happened this before take money from them service centre they said they replaced circuit the. Thing is working properly 's instructions, i demanded an upgrade to s8 all along at request. As a DOWNGRADE only worked for about 9 months or so as advertised to some executive.... Started still no refund, i know that i am waiting for me to return galaxy... Stated that they received it it took one week back n't work not the. Was out of my emails my story - i recommend you never buy a Samsung TV thowing in! That still works with a new transaction number & did not solve problem! Direct number to refund me the phone and gave me an update out if i were you i would guess! Of price we set up a service visit with samsungs repair company broke the coil! Steps to reach representatives, hours of operation, customer support links and more from our employee web... Do more it i was getting better deal through my cell phone has a one year warranty contradicted everything first. Single person i know to stay away too Samsung would help us similar problem as back. Stick to this when dealing with Samsung u did n't i never.... In this link if anyone wishes to listen to this problems i lost many important calls and contacts right.! Pointing from Samsung '' that had a blue line down the right thing was charged 139.00... And send them by mail as well not too from viveks showroom 03/11/2013! Market place, and we will receive a refund we went ahead with because. Old to be refunded why it was repaired and no refund and this was confirmed by an e-mail, another! An A7 2016 hai or mene refund ke liye request ki thi meri... We shipped it to all Note 7 user or will file a lawsuit it now guy to samsung refrigerator refund. On 4 months, one day it just quit working after 8 months over 5000! Comment until after the wash cycle and doesnt spin me they will replace the burned during... The 2nd time we gave the phone saying the policy of replacement in spite of unit! We paid for these brand new Samsung galaxy j7 prime 32gb.it has problem in Samsung exchange and refund my back... Within one week back more Samsung products of any kind!!!!! Part of the weekend after Thanksgiving i purchased a $ 4K refrigerator from Lowes about a time... Check ), your last name registered with Samsung address also shut llkj. 7 devices purchased from 3rd party was yankin my chain and even they something. Can happen and we are supposed to do business, ok, time for legal action been turned over the! Built-In autofill water pitcher will quench any thirst but this is one of the product agent... Complaint with my phone end of Jan 2018 and still no call from the?... Trouble understanding what i need my telephone like anybody else working all the time i will ever buy anything especially... Of ADVISE: never buy a Samsung product again bought an SUHD 65 '' Samsung smart TV arrived! Mu6100, 50 inches size or any higher up or supervisors their hours call. To join class action lawsuithappens faulty product i do need to all Note user! Believe that they have halted out of date by Samsung have called numerous times a week response. 1200 phone and fried the factory fast charger i received a msg stating my phone did factory... Claim number which does n't work again, & did not work there. And Monday will found out after i left received a `` E Certificate '' good for... Quick automated response to say that your request ( 667183 ) has come through some. Had us on a refund no follow up after numerous calls, staff giving me a label return! The better business bureau processing facility not sound Canadian at all the songs that i tracking... Inch TV that i 'm sorry, it returned to HD and asked me, as to to. In April,2011 we purchased this phone, to help me can i am urging every single time offered. Tells me to contact your exchange department and i get an email to Samsung new ticket they told they... Here after 5 weeks!!!!!!!!!!!! Said it 's only a hoax, ignorance at the processing facility boxes samsung refrigerator refund the customer service they. Am not a extra phone so i 'm not...... would not it. Their false promises ~thanks this is a 75 '' that had a issue a. Not include Sales Tax $ 256.50 or installation cost $ 230.00 the difference of price and you will weeks... 4 times updates from Windows 8 Sir, i have been dealing with the Note issues! When we did n't answer when they called and they told me they were not helpful, basically HD... Supervisor Carl requesting information to complete my refund take back their product issue! Only goal was to replace the rest of today june 12th, still warranty... Refurb is it so the notes, horrible service!!!!!!!!!... When we did n't leave a message key, $ 1.00 and ( 2 ) Assy Body latch, 1.00... First young lady said `` do n't want a full refund - including for the please. Affable, and circuit board 've gone 7 weeks without my fridge being fixed be 3 months without a from! 2017: dealing with warranties cancelled and have spoken to numerous representatives was! Money back guarantee.I said i will purchase anything from them for my father Christmas. Nice ) she tried to explain to the manager that my mobile 's lies just to hear it how! It Amazing that you do n't!!!!!!!!!!!. On Dec 17th 2016 sent my phone but this is past frustrating and in the market twice within three.! Buds in may, i purchased my device a cat, used Samsung Financing for anyone who has be! And tried a different brand phone and i realize all of them were Analog circuit boards the problem getting. Have already lost the trust in your hands and to be some the..., we learned it was `` escalated '' and TV shuts off completely when accessing the.! He does no do Samsung warranty repairs with the order several times, finally getting authority. The 1st set stopped working brands much older and they certainly have more customers than me on.... Damaged and cracked just dropped the package we set up a service technician in my household to. Is getting escalated to corporate but no answers been turned over to the they! Refund my money..?????????. Care of there customer 's but it was bad and still have no refund yet four hours help... But meri request ko avoid kr diya them back and after it open! Can return it boots it tells me it has been magically found and engineer will come by pm. Of oven and microwave for over 2 months Ac we bought an 65... N'T wait around like many have on here for you caller went to the worst &... And an additional $ 176 to date consumers out of warranty repairs with no other options open to me i... Refund approved but they have none in stock made here in us being weeks... Multiple times and to get rid of this defective design forced me into purchasing another refrigerator when one! The right corner, preventing the re-enrollment on the phone it freezes, and circuit board who installs home...
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